Refund policy

At T. Collection, we exclusively sell premium perfumes. Below is our return policy to ensure your satisfaction:

Return Window

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Conditions for Return

Items must be in the same condition as received: unworn, unused, with tags, and in their original packaging.

A receipt or proof of purchase is required for all returns.

How to Start a Return

Returns should be sent to the following address: T. Collection, Zarghoon Road, Quetta 87300, Pakistan.

Items sent back without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will work with you to resolve the issue promptly.

Non-Returnable Items

Certain items cannot be returned, including custom or personalized products, and hazardous materials. Sale items and gift cards are also non-returnable.

Exchanges

To exchange an item, initiate a return and place a separate order for the new item.

Refunds

Once we receive and inspect your return, we will notify you about the approval status of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

If you have not received your refund after 15 business days, contact us at talhacollection.info@gmail.com.

For any questions or concerns about returns, please reach out to us at talhacollection.info@gmail.com.

Thank you for choosing T. Collection!